Total Satisfaction Guarantee
Our 60-Day Promise

This is a shop of love and passion. Our satisfaction derives from your satisfaction.



Your purchase comes with a unique 60-day guarantee from the day of receipt.

  • If the parcel takes longer than 8 weeks to arrive (which happens quite rarely), I won't keep you waiting. I will re-send immediately.

  • If for any reasons you are not thrilled or excited by your tea, I will return 100% of your money back.

You would have to return the unused tea to our Chinese office as I don't like to seeing tea leaves go to waste. If you placed an exploratory small order, you might be able to keep the unsed tea.

Returned products must be in like-new condition with original packaging and materials. Please feel free to get in touch, I can help you to achieve the best outcome.

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